TutorStack can prepare
- The initial enquiry acknowledgement
- A response draft for administrator review
- An ordered list of possible tutor matches
Enquiries and tutor matching
Turn a new parent enquiry into a clear next decision.
TutorStack stores each parent enquiry, sends an acknowledgement, drafts a response for administrator review and ranks possible tutor matches. Your team decides what to send and who to assign.
How it works
One operating flow from first contact to onboarding.
The aim is not to remove the administrator from a sensitive decision. It is to put the information, draft and next action in the same place.
- 01
The parent submits an enquiry
A TutorStack-hosted form records the enquiry inside the agency workspace instead of leaving it as an isolated email or spreadsheet row.
- 02
TutorStack acknowledges receipt
The parent receives an acknowledgement while the full enquiry waits for administrator review.
- 03
AI drafts a reply
TutorStack prepares a draft response based on the enquiry. The administrator can edit it, reject it or replace it before anything is sent.
- 04
Possible tutors are ranked
The current matching workflow orders relevant tutor candidates to help the administrator review the available options.
- 05
The administrator chooses
TutorStack does not assign a tutor by itself. The administrator makes the final choice based on the shortlist and their own judgement.
- 06
The parent is invited to continue
Once accepted, the administrator starts the onboarding flow and the parent supplies the details needed for the new tutoring relationship.
Clear boundaries
AI helps with the first draft and shortlist, not the final judgement.
That distinction matters when a reply represents the agency and a tutor match affects a family.
Your administrator controls
- The wording that is actually sent
- Whether the enquiry is accepted or declined
- Which tutor is offered or assigned
Questions
What tutoring agency owners usually want to know
Does TutorStack answer parent enquiries automatically?
TutorStack can send the initial acknowledgement and draft the substantive reply. An administrator reviews and sends that reply.
Does AI decide which tutor gets the student?
No. TutorStack ranks possible matches, but the administrator remains responsible for choosing and assigning the tutor.
Can enquiries still arrive through WhatsApp or email?
They can, but enquiries received outside the hosted TutorStack form need to be handled or entered manually. The structured workflow begins with the hosted form.
What happens after a parent is accepted?
The administrator sends an onboarding invitation. The parent adds their details and can add an optional student profile before the assignment and payment workflow continues.
Related workflows
See how the rest of TutorStack connects
Supervised communication
See how individual and bulk messages stay reviewable inside the agency.
Explore the workflow →Payments and tutor pay
See what happens after a family is matched and ready to begin lessons.
Explore the workflow →All TutorStack features
Follow the complete operating flow from enquiry through tutor pay.
Explore the workflow →Five early-access places
Bring a real enquiry workflow to the demo.
We are taking on five tutoring businesses for TutorStack's first early-access cohort.
We will show how TutorStack handles the stages you use today and be clear about anything that still needs to remain manual.