How much setup will we have to do?
You will not be left to configure TutorStack alone. We map how your agency handles enquiries, matching, communication, lessons, payments and tutor pay, then configure the agreed roles, branding and workflows with you. We also help bring across current parents, tutors and active assignments before supporting your team through a real-work trial.
Does TutorStack replace spreadsheets, email and WhatsApp?
TutorStack brings the core operational decisions and records into one workspace. Enquiries, tutor shortlisting, supervised conversations, lesson confirmation, lesson credits and tutor earnings remain connected instead of being spread across separate tools. You may still use external tools for other purposes, but they should no longer hold the only record of what is happening.
How does communication work?
Parents, tutors and administrators communicate through shared, supervised conversations connected to each tutoring relationship. Administrators retain visibility and control without every conversation having to pass through a private WhatsApp or email thread. AI can prepare enquiry replies and personalised message drafts, but an administrator reviews substantive messages before they are sent.
Does TutorStack connect to Google Calendar?
Yes. Confirmed lessons can sync one way from TutorStack to Google Calendar for parents and tutors. Scheduling changes are made in TutorStack so everyone works from the same shared record. Administrators also have a business-wide desktop calendar showing scheduled, completed, cancelled, disputed and missing-log activity.
How do payments and tutor pay work?
TutorStack supports prepaid sessions and Split Payments. Completed lesson records keep remaining balances and tutor earnings connected, while configured Split Payments support automatic tutor payouts for one-to-one lessons and Programme group sessions. If you require complex invoicing or a broader mature billing toolkit today, an established platform may fit better.
Can TutorStack split payments for group programmes?
Yes. Configured Split Payments support Programme group sessions as well as one-to-one lessons. TutorStack keeps the programme roster, each household's allocation, session delivery, tutor earnings and payout effects connected in one auditable workflow.
Does TutorStack work on mobile?
Yes. Parents, tutors, students and administrators can use TutorStack through mobile-responsive browser portals, with progressive web app installation and push notifications where supported. TutorStack does not currently promise a native iOS or Android app, and the business-wide administrator calendar remains desktop-only.